Royal Chimney Sweep ("we", "us") operates royal-chimney-sweep.com. This policy explains what information we collect when you use this website or contact us, how we use it, and the choices you have. It is written to satisfy the California Online Privacy Protection Act (CalOPPA) and to respect the rights created by the California Consumer Privacy Act (CCPA/CPRA).
Information we collect
- Information you give us. When you use the quote form or call or text us, we receive the details you choose to share: your name, phone number, service address or neighborhood, and a description of the work you need.
- Technical information. Our hosting provider automatically records standard server logs — IP address, browser type, pages requested, and timestamps — for security and reliability. We do not use this data to identify or profile visitors.
- Nothing else. We do not run advertising trackers, analytics pixels, or social-media tags, and this site has no user accounts.
How we use information
- To respond to your inquiry, provide a quote, and schedule and perform the service you requested.
- To keep basic business records (appointments, invoices, service history for your chimney).
- To contact you by phone or text about your inquiry or a scheduled visit. We do not send marketing messages without your separate consent.
We do not sell, rent, or share your personal information for advertising purposes.
Cookies and local storage
This site does not use tracking or advertising cookies. We use a single browser local-storage entry to remember that you dismissed our privacy notice. Blocking it does not affect your ability to use the site.
Do Not Track
Because we do not track visitors across websites, this site responds to "Do Not Track" browser signals by default — there is no tracking to disable. No third parties collect personally identifiable information about your online activities over time across different websites through this site.
Third-party services
- Vercel hosts this website and processes server logs on our behalf (Vercel privacy policy).
- Google Fonts serves the typefaces on this site; your browser requests font files from Google's servers, which see your IP address (Google privacy policy).
- If you send us a text message through the quote form, the message is composed and sent by your own messaging app — we only receive what you send.
Your California privacy rights
California residents may request that we disclose, correct, or delete the personal information we hold about them, and may opt out of any sale or sharing of personal information (we do neither). We honor these requests regardless of whether the CCPA's business thresholds technically apply to a business of our size, and we will never treat you differently for exercising them.
To make a request, call (279) 200-3824 or write to us at 3 Marry Watts Ct, Sacramento, CA 95838. We will verify your identity (for example, by matching your phone number to our records) and respond within 45 days.
Children's privacy
This website is directed at homeowners and is not intended for children. We do not knowingly collect personal information from anyone under 16. If you believe a child has provided us information, contact us and we will delete it.
Data retention and security
We keep inquiry and service records only as long as needed for scheduling, warranty, tax, and legal purposes. Information is stored on access-controlled devices and reputable service providers; no method of transmission or storage is 100% secure, but we take reasonable measures appropriate to a small business.
Changes to this policy
If we change this policy, we will post the new version on this page and update the "Last updated" date above. Material changes will be noted prominently on this page.
Contact
Royal Chimney Sweep
3 Marry Watts Ct, Sacramento, CA 95838
(279) 200-3824